OUR COVID POLICIES - May 1/22

COVID-19 Clinic Procedures

SICK POLICY

If you are sick, have a fever or cough, or have been in contact with someone that is sick please reschedule your appointment.  If you arrive to Healthy Roots with cough or cold symptoms we reserve the right to cancel your treatment. 

MASK POLICY

Masks are no longer required, but are warmly welcomed, and many of us will continue to wear them. If you would prefer that your therapist wear a mask please let them know and they would be happy to accommodate you. We will continue all of our cleaning and sanitizing procedures in order to keep your visit as safe as possible. Some Therapists may require that you wear a mask for the face-up portion of the treatment.

NO-SHOW POLICY

If you need to cancel your appointment, please give us a minimum of 6 business hours notice as noted in our cancelation policy. Our reminder emails and texts are sent 24 hours before your appointment time, to give you lots of time to cancel or reschedule if needed. If 6 hours notice is not received you will be charged the full treatment cost.

Thank you!

The Healthy Roots Team 

(revised policies May 1, 2022)

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PLEASE NOTE **As a clinic, we DO NOT offer Direct Billing, however we now have 2 RMT’s that have started offering it.  To see if Michelle or Tanya can direct bill to your insurance company please contact us (via email/phone) prior to your appointment.**